The second-hand marketplace Members Express Displeasure Over Size Changes
Shoppers are voicing their frustration after an update resulted in products showing incorrect sizing.
The second-hand shopping app has altered its sizing categories for women's and children's clothes failing to inform all shoppers about the modification.
Digital Channels Reaction
Many shoppers and sellers are expressing on platforms claiming that product pages now present a different size category than originally posted as a result of the reclassification.
The platform stated the revised method more closely matches other platforms.
They have suggested members to check their listings and manually change the size if necessary, which has left users frustrated.
Measurement Approach Modifications
Earlier, the sizes had both numerical and alphabetical indicators, such as S/8 or M/10.
The updated approach includes an alphabetical indicator and numerical range like S/UK 8-10.
In some cases, the sizing has been recategorised - such as a large size was formerly size 12 but currently displays as UK 16-18.
User Accounts
A fashion influencer, who produces content about larger sizing, said the change "makes both selling and buying harder".
"Few clothing companies classify XL as 20-22," as the platform currently indicates.
Another user, from Glasgow, said garments she listed on Vinted with size 14 labels were appearing on the platform as measurements 20-22.
"If buyers measuring 20-22 acquire them they will likely be quite upset," she said.
Manual Updates
Charlotte Lunn, located in England, explained she became annoyed because the modification necessitated personal updates the sizing for "all her products".
"Personally, this is quite irritating, since I have chronic health issues and Vinted sales have been crucial following partial earnings loss," she explained.
Marketplace Information
The service features exceeding 100 million members, with 18 million British users.
It has proved a popular alternative compared to resale services such as eBay and Depop.
This isn't the first time where an unanticipated change to the app has proved unpopular: last year, Vinted reversed a change to its shipping options following member complaints.